Telecom for Small Businesses: Tailored Solutions for Growing Enterprises

Enterprise telecom solutions provide the backbone for successful businesses to stay connected both externally and internally. Small business telecom needs are quite similar in many ways to larger organizations, just on a reduced scale. Every business can benefit from powerful technologies like internet and phone systems—technologies that are integral to competitiveness and success in modern business. 

Small business communication services from WOW! Business are designed to keep you connected and efficient, day in and day out. We are your resource for small business phone systems and internet services you can depend on. Please contact us now to learn more! 

Types of Telecom Services Available 

Today’s enterprise telecom solutions primarily consist of internet and phone systems—and in the current business climate, it’s hard to say which is more important. Small businesses have telecom needs that encompass both internet and phone services, which are essential for the operation of virtually any type of business. 

Internet 

Internet forms the backbone of enterprise telecom solutions because most businesses now employ VoIP phones over landlines. Even businesses that keep landlines and don’t use VoIP still require the internet to conduct many aspects of business, including conducting research, communicating with customers, selling products, utilizing video conferences, and more. 

Both large and small business telecom are moving steadily towards fiber internet connections. Fiber offers the fastest speeds, simultaneous download and upload speeds, improved reliability, better scalability, and other benefits that make it the obvious choice for any business that wants to remain competitive. 

Fast internet is also necessary to take full advantage of data center & colocation services—where you rely on external data centers and specialists to store and protect your valuable data. 

Phone Systems 

Large and small business phone systems have primarily moved to VoIP phones these days due to the multiple benefits the technology provides. VoIP phones operate over an internet connection and are significantly less expensive to add and maintain. They can scale up or down rapidly and cheaply, and they can be customized in many ways that landline phones can’t. 

For example, you can initiate forwarding of one number to another with a few clicks and turn it on or off as needed. These enterprise telecom solutions make it much easier to adapt your phone system to your changing business needs while remaining extremely economical. 

How Can Telecommunications Improve Small Businesses? 

Robust enterprise telecom solutions can improve small businesses in multiple ways, including: 

Improve Customer Service 

Modern customers expect to have access to the companies they do business with. They utilize things like social media, email, messaging, and phone to contact businesses and get help with issues. Small business telecom solutions such as high-speed internet and VoIP phones make it easy to offer the connectivity customers demand. 

You can also automate many customer service tasks if you have the right infrastructure in place. For instance, a robust internet connection can allow you to use chatbots to answer simple questions. VoIP phones can be structured to take customers through a series of questions to streamline their customer service experience. 

Customizability makes it easier to meet and exceed customer expectations. 

Enhance Productivity 

High-speed internet, particularly fiber internet, is the heart of small business telecom services. It provides enough speed and bandwidth to handle a wide range of apps, services, and users. Your team can use the phone, participate in video conferencing, upload data, and use apps—all at the same time. 

The constant accessibility of all of these technologies does great things for productivity. No one has to wait around to use the tools they need to do their job. 

Added Security 

One of the great advantages of small business telecom services is that they allow you to protect your business and your data more easily and effectively. The data that is so important to your business operations can be uploaded to the cloud at regular intervals to ensure nothing important is lost. 

Even if you experience a major disaster and lose all of your local data, your data in the cloud will be available when you are ready to download it again. 

Cost Savings 

If you compare the cost of maintaining a large landline business phone system and the cost of a large VoIP phone system, the cost savings become readily apparent. It’s expensive to install, maintain, and update landline phone systems. It’s inexpensive to do the same with VoIP. That’s because VoIP is all virtual.

Scalability 

Small business telecom users who employ fiber and VoIP can scale their services up and down quickly based on their current usage needs. It’s a simple matter to add services and remove services and the cost of doing so is not high.

Contact Us Today to Discuss Our Leading Enterprise Telecom Solutions!

Transform your small business with telecom solutions tailored just for you. Contact us today to discover how our services can drive growth, enhance communication, and streamline your operations.