Why Redundancy Matters: The Role of Backup Internet in Business Operations

The internet has never been more important for businesses than it is today. Apps, devices, phone calls, chats, video conferencing—the list of things your business uses the internet for grows longer every year. When you consider how much you rely on the internet, you can quickly see why you never want to lose your internet connection if you can help it. 

At WOW! Business, we offer a wide range of business internet solutions. We can help you get backup internet for business today. Just contact us to get started. 

What Is a Redundant Internet Connection for Business?

Redundant internet connectivity means that you have a backup plan for internet access when your primary internet connection goes down. Internet redundancy is key when you need backup internet for business because, if outages happen, your business doesn’t have to stop functioning.

When it comes to backup internet for business, there are only a few main options to choose from. You can pay for another wired connection from a separate internet service provider (ISP) or you can opt for a wireless backup solution. 

For most small and mid-sized businesses, a wireless backup solution is ideal. You only pay for the data you use, so you are not out of pocket for an internet connection that you barely use like you would be if you got another wired connection from a backup provider. If your main connection goes down, your wireless connection will kick in. 

Why Is Redundancy Important for The Functionality of The Internet? 

Earlier we mentioned all of the ways that businesses rely on the internet to function these days. As long as the internet is working, these tools are wonderful. They allow you to get more done, stay connected, and streamline your operations. But if you lose internet connectivity, all of those tools become much less useful or stop working altogether.

Backup internet for business keeps your business functional in multiple ways, including: 

Reduced Downtime 

Having your internet go out can drag business to a halt. That can mean leaving you and your whole staff sitting around, trying to figure out what to do next. Such downtime is disruptive for so many reasons. You can’t get work done. Neither can your employees. Your customers may be wondering where you are. Until the internet comes back you are stuck. Unless you have a backup connection. 

Uninterrupted Business Transactions 

Pretty much every business today uses the internet to facilitate business transactions. This is true for online stores as well as brick-and-mortar operations. Even if your business isn’t retail, you still need to process transactions to get paid for the work you and your team do. But without the internet, none of these transactions can go through. But with network redundancy, your backup system can take over and allow you to process transactions if you experience an internet outage. 

Customer Satisfaction 

Any customer not in your immediate area is going to have no idea that you are experiencing an outage. They are just going to be frustrated that you aren’t answering your phone, responding to chats, replying through email, or otherwise communicating. If your online presence is not functional, such as if your website is down and they can’t make a purchase, they will also be frustrated. A backup connection ensures you can maintain your presence and keep customers satisfied. 

Employee Productivity 

Most of the applications and devices your employees use likely require some sort of internet connection to function optimally. If they lose connection it can leave employees unable to do their work as they normally would. While you can sometimes find other things for them to do, it’s far more efficient to have backup internet so they can keep working. 

Improved Data Connections 

A lot of the apps your business uses require cloud connectivity to update properly and back up your data. When the internet goes down, these apps won’t function like they should which can lead to lost data. You can rely on these applications to work correctly if you have a backup internet solution, though. Even if you go through an outage, they should still be able to use the backup connection to connect to the cloud and transfer data back and forth. 

What Is One of The Benefits of Using Redundant Backup Systems? 

The biggest benefit of backup internet for business is: 

Peace of Mind 

Nobody expects their business to run perfectly all of the time. But you do hope that things will run as smoothly as possible over the long term. Internet redundancy gives business owners peace of mind because it ensures that the main functions of a business will continue in the event of an outage. 

Outages happen. There is no avoiding them completely. Major weather events, human error, malfunctioning equipment—things can and will go wrong from time to time. But if you prioritize internet redundancy with a backup internet connection, you can rest easy knowing that outages won’t take your business out for hours or days at a time. 

Add Internet Redundancy with WOW! Business! 

Your business needs a wireless internet backup solution. Fortunately, we can help with that. Along with a variety of business-specific internet options like fiber internet, we offer wireless backup solutions that you can depend on. 

Our priority is helping your business succeed. For more information on our internet options and how we can provide a seamless online experience, please contact our dedicated team today.